User Star Ratings work alongside Profile Reviews to give members a clear picture of how others experience them. A star rating and a written review comment are both required in order for users to leave a review. This ensures feedback is always balanced, fair, and informative.
How Star Ratings Work
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Members assign a star rating (1–5 stars) when leaving a review.
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A written comment must always be included with the rating.
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Ratings are averaged to show an overall score on a profile.
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Written reviews remain the primary way to provide context and detail.
Safeguards Against Misuse
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Anti-brigading: Multiple low ratings from the same source are filtered out.
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Fairness checks: Ratings without meaningful comments will not be accepted.
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Policy enforcement: Abusive use of ratings and reviews may lead to removal.
Tips for Giving Star Ratings
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Be consistent: align your star rating with your written review.
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Use the full scale: don’t just default to 5 stars unless it truly reflects your experience.
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Focus on fairness: ratings should reflect genuine interactions, not retaliation.