Reporting a review sets off a clear moderation process. Here’s what happens behind the scenes:
Step 1: Triage
Once your report is submitted, the SON moderation team reviews the details and any notes you provided.
Step 2: Policy Check
Moderators compare the review against the 📜 SON Review Policy to see if it violates community standards.
Step 3: Decision
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If no violation is found, the review remains published.
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If a violation is found, the review may be removed, edited, or restricted.
Step 4: Enforcement
Depending on severity, actions may include:
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A warning issued to the reviewer.
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Temporary suspension of the account.
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Permanent removal from SON for severe breaches.
Step 5: Notification
You will be notified once the investigation is complete, whether or not action was taken.
